The internet probably plays a big part in your life. It can be fun and interesting - but it can also be dangerous and it's important to know how to stay safe online.
While the internet allows you to connect easily with friends, it also enables people you don’t know to contact you. Of course, not everyone is a threat and there are some simple rules and steps which can help you stay safe.
If you experience threatening behaviour online, it is crucial to act quickly to prevent it becoming a problem for you. If something makes you feel uncomfortable or if you are unsure about anything, don’t just accept it or think it’s okay - speak to an adult you trust and ask their opinion.
By young people, for young people
"For me, after I left school and couldn’t socialise in the same way, I delved into online worlds and games! Playing games online allowed me to socialise and have connections to people at a time when I couldn’t properly talk with anyone.
"I was able to find a community and ended up making some incredibly close friends. I made sure to talk with my mum about it, there were even moments when I got my mum to talk with the people online to keep me safe. I’ve had an incredibly positive experience with online games and would recommend it."
Imani, Age 18
(Some names changed to protect people's identities)
If you're uncomfortable or unsure about anything online, you can talk to your parents or carers, or a trusted adult within your school or setting, or any trusted friend.
If you live in Norfolk:
If you're 11-19 you can text ChatHealth on 07480 635060 for anonymous and confidential advice from a health professional. ChatHealth is available Monday to Friday 9am - 5pm.
You can also contact the Norfolk Healthy Child Programme by calling Just One Number on 0300 300 0123. Our opening hours are 8am-6pm Monday-Friday (excluding bank holidays) and 9am-1pm on Saturdays.
If you live in Waveney:
You can call the Suffolk School Nursing service on 0345 607 8866 or email childrenshealth@suffolk.gov.uk.
If you have experienced bullying or abuse, you should report it to the website or app.
If you are worried about something sexual that has happened to you online, you can tell the police by making a report to the Child Exploitation & Online Protection Command (CEOP).
Childline - Children and young people under 19 can call 0800 1111 for free support.
Kooth offers online counselling, advice and emotional well-being support for anyone aged 10-18, seven days a week until 10pm.
A programme to help you make informed choices and to use your cyber skills in a legal way.
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